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Crowne Plaza Felbridge - Gatwick, An Ihg Hotel, East Grinstead

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From116US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

London Rd, East Grinstead, East Grinstead, United Kingdom, RH19 2BH

The Crowne Plaza Felbridge - Gatwick is a luxurious hotel located in West Sussex, blending modern comfort with historical heritage. Nestled within the grounds of a 13th-century estate, it features extensive amenities including a spa, dining, and a grand ballroom suitable for large events. The hotel is conveniently situated near major attractions such as Hever Castle and Tulleys Farm, making it a strategic base for both leisure and business travelers.

Location

Crowne Plaza Felbridge is conveniently located 15 km from London Gatwick Airport, providing easy access to major roads including the M23 and M25. The surrounding area boasts attractions like the Bluebell Railway and Ashdown Forest, while the hotel offers complimentary parking for its guests. Public transport options are available with East Grinstead station nearby, providing direct services to London.

Rooms

Rooms at Crowne Plaza Felbridge offer a comfortable setting with a seating area, writing desk, and flat-screen TV. Each room is equipped with a premium Hypnos bed and a private bathroom featuring a high-pressure shower. Accessible rooms are available with specialized amenities like emergency pull cords and roll-in showers to ensure comfort for all guests.

Eat & Drink

The Bay Tree Restaurant serves a diverse menu of international cuisine in a stylish environment, featuring a full English breakfast and a la carte options for lunch and dinner. Guests can also enjoy refreshments and snacks at the QUBE bar, which is known for its wide selection of cocktails, wines, and afternoon tea offerings. The casual atmosphere of both dining venues provides options for families and business meetings alike.

Leisure & Business

The Chakra Spa includes a gym, indoor heated swimming pool, and five treatment rooms, catering to wellness and relaxation needs. For business purposes, the hotel features eight meeting rooms, including a Grand Ballroom that can accommodate up to 500 attendees, with state-of-the-art AV equipment and dedicated event support. Leisure facilities also allow guests to unwind and partake in fitness activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room Sofa Bed
Max:
4 persons
18 m² 
Bed options:
1 King-size bed
Shower
Heating
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Premium Room
Max:
2 persons
18 m² 
Bed options:
1 King-size bed
Shower
Heating
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Standard Double Room
Max:
2 persons
14 m² 
Bed options:
1 Double bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
East Grinstead 1.8 km
Airports
London Gatwick (LGW) 12.3 km
London Heathrow (LHR) 73.9 km
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Armchair
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

London Rd, East Grinstead, East Grinstead, United Kingdom, RH19 2BH
Map view
London Rd, East Grinstead, East Grinstead, United Kingdom, RH19 2BH
Restaurants
The Star Inn
150 m
London Road Felbridge

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
friendly staff
good breakfast
difficult to bring luggage
limited room capacity
7.2/10
Very good
Rooms
7.4
Location
6.4
Service
7.6
Dining
7.4
Guest reviews
7.2/10
based on 5 reviews
3.5/5 based on 1754 reviews
7.9
7.9/10based on 1950 reviews
#4 of 4 hotels in East Grinstead based on Tripadvisor
William
United States, May  2024
7.4/10

I had an overall pleasant stay at the hotel. The spacious king-sized room was comfortable but could only fit up to four people at a squeeze. I was surprised by the lack of slippers, which I later realized were necessary for the spa that was quite a distance from the entrance, making it challenging for my husband with mobility issues to bring our luggage.

Rooms
7.0
The king-sized room was spacious and comfortable, but it had limited capacity for guests and lacked slippers for the spa.
Service
9.0
The staff members were under pressure but still managed to be friendly, helpful, and well-presented. They were extremely helpful and welcoming throughout my stay.
Location
6.0
The hotel's location was ideal for my planned business meeting the next day, but it was a bit challenging to locate initially. Despite being close to Gatwick Airport, cleanliness could have been better.
Dining
7.0
The dining experience was a mix; while the breakfast made up for a previous night of limited food, the overall food quality was average. The value and variety of options were good, but knowing about kids eating free beforehand would have been helpful.
Facilities
8.0
The hotel had spa facilities and a good breakfast. However, the distance from the entrance to the spa was a downside, especially for guests with mobility issues.
friendly staff
difficult to bring luggage
Maria
United Kingdom, April  2024
7.0/10

My stay at the hotel was an overall pleasant experience. The rooms were clean and spacious with convenient amenities, but there were issues with cleanliness in the service. The location was great for exploring the area and dining options, although some aspects could be improved. The dining experience provided a decent selection, and the facilities were satisfactory.

Rooms
8.0
I found my room to be clean and spacious, perfect for relaxing during my stay. The bath with an overhead shower was a nice touch.
Service
6.0
While the staff worked hard and were helpful, there were some lapses in keeping the room clean and organized, which was a little disappointing.
Location
7.0
The hotel's location on the busy A22 London Road was convenient for accessing Gatwick airport and nearby dining options, enhancing my overall experience.
Dining
7.0
The dining options provided a decent range, and I enjoyed the hot English breakfast despite some minor issues.
Facilities
7.0
The facilities at the hotel met my basic needs, with everything I needed for a comfortable stay.
Sarah
United Kingdom, March  2024
6.6/10

The hotel room was great and comfortable, especially the beds, and having efficient air conditioning in this hot weather was a real bonus. However, it lacked robes and slippers as described and made quite a bit of noise. Overall, it was an average room with basic facilities and no view or sofa.

Rooms
7.0
The room was comfortable, especially the beds, and the air conditioning worked well. However, the lack of robes and slippers was disappointing, and there were some loud noises.
Service
7.0
The staff were attentive and helpful, but there were moments of confrontation that seemed unprofessional. More training might be beneficial for better service.
Location
6.0
The hotel location was convenient for my needs, but it wasn't well-prepared for guests in some areas. Not busy, but could benefit from having a water dispenser near the pool.
Dining
6.0
The dining experience had good quality food overall, but the vegetarian options were limited and overpriced. Some meals were disappointing in portion size and temperature.
Facilities
7.0
The facilities were sufficient but could use some improvements for the price paid.
Comfortable Beds
Lack of Robes
Gareth
United Kingdom, October  2023
7.4/10

The hotel room was a decent size with a courtyard view, comfortable, and clean. It was excellent value for money, and having a balcony was a nice touch, although a small table and chairs would have enhanced it even more.

Rooms
8.0
The room was spacious and clean, although lacking in ordinary tea bags and needed vacuuming.
Service
7.0
The staff tried to refuse storing my medication but eventually accommodated us. There were some delays in service but all staff were dressed in uniforms.
Location
5.0
The location was a bit untidy and cramped and had some hygiene issues with black mold. However, the restaurant offered a good quality self-service option.
Dining
9.0
The dining experience was top-notch in the Grand Ballroom, offering a variety including freshly made eggs and omelettes.
Facilities
8.0
The facilities met the needs and were well-maintained for a comfortable stay.
Jonathan
United Kingdom, July  2023
8.0/10

Our stay was mostly pleasant with comfortable rooms, friendly staff, and a great location near places we wanted to visit. However, the noise from a wedding group disrupted our rest, and some cleanliness issues were noted in the shower area. The dining experience was excellent, and facilities were enjoyable.

Rooms
7.0
The rooms were comfortable, but noise from a wedding group disrupted our rest.
Service
9.0
The staff was professional and accommodating, addressing issues promptly.
Location
8.0
The hotel's location was great for us, near places we wanted to visit, but some cleanliness issues were noted in specific areas.
Dining
8.0
The dining experience was excellent and almost made up for other inconveniences.
Facilities
8.0
The facilities were good overall, offering a range of amenities and services.
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Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room