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Crowne Plaza Felbridge - Gatwick, An Ihg Hotel East Grinstead, East Grinstead

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From116US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

London Rd, East Grinstead, East Grinstead, United Kingdom, RH19 2BH

Crowne Plaza Felbridge - Gatwick is situated in West Sussex, just 9.5 miles from London Gatwick Airport. The hotel combines modern amenities with historical charm, located within the lush grounds of a former 13th-century country estate. Its unique offerings include the luxurious Chakra Spa and versatile meeting spaces, making it suitable for both leisure and business travelers. The surrounding area is rich in attractions, including picturesque gardens and historical sites.

Location

Conveniently located near the M23 and M25 motorways, the hotel provides easy access to local attractions, including the Bluebell Railway and Hever Castle. Guests can explore historical sites like Chartwell House, the former home of Winston Churchill, just a short drive away. East Grinstead train station offers direct services to London, enhancing connectivity for travelers.

Rooms

All guest rooms at Crowne Plaza Felbridge feature comfortable furnishings, including a seating area and a writing desk. Modern amenities like flat-screen TVs and high-pressure showers are standard in each room. The Sleep Advantage® program ensures a restful night's sleep with premium bedding and designated Quiet Zones. Accessible rooms are available, equipped with features such as grab bars and emergency pull cords.

Eat & Drink

The Bay Tree Restaurant offers a diverse menu with both traditional and contemporary dishes in a stylish environment. Guests can enjoy breakfast, lunch, and dinner with options ranging from classic steaks to vegan-friendly choices. The QUBE Bar presents a casual setting for drinks and snacks, serving an array of cocktails and light bites perfect for business gatherings or relaxation.

Leisure & Business

Leisure amenities include the Chakra Spa, featuring an indoor heated swimming pool, sauna, steam room, and treatment rooms. Fitness options include a well-equipped gym and tennis courts. For business needs, the hotel provides eight meeting rooms, including a Grand Ballroom with capacity for up to 500 guests, equipped with high-tech AV equipment and free Wi-Fi.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
Max:
2 persons
14 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Standard Queen Room
Max:
4 persons
18 m² 
Bed options:
1 King Size Bed
Shower
Heating
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King Room
Max:
2 persons
14 m² 
Bed options:
1 Double bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
East Grinstead 1.1 mi
Airports
London Gatwick (LGW) 7.6 mi
London Heathrow (LHR) 45.9 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Armchair
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

London Rd, East Grinstead, East Grinstead, United Kingdom, RH19 2BH
Map view
London Rd, East Grinstead, East Grinstead, United Kingdom, RH19 2BH
Restaurants
The Star Inn
500 ft
London Road Felbridge

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
friendly staff
good breakfast
difficult to bring luggage
limited room capacity
7.2/10
Very good
Rooms
7.4
Location
6.4
Service
7.6
Dining
7.4
Guest reviews
7.2/10
based on 5 review
3.5/5 based on 1754 review
8.0
8.0/10based on 1954 review
#4 of 4 hotels in East Grinstead based on Tripadvisor
William
United States of America, May  2024
7.4/10

I had an overall pleasant stay at the hotel. The spacious king-sized room was comfortable but could only fit up to four people at a squeeze. I was surprised by the lack of slippers, which I later realized were necessary for the spa that was quite a distance from the entrance, making it challenging for my husband with mobility issues to bring our luggage.

Rooms
7.0
The king-sized room was spacious and comfortable, but it had limited capacity for guests and lacked slippers for the spa.
Service
9.0
The staff members were under pressure but still managed to be friendly, helpful, and well-presented. They were extremely helpful and welcoming throughout my stay.
Location
6.0
The hotel's location was ideal for my planned business meeting the next day, but it was a bit challenging to locate initially. Despite being close to Gatwick Airport, cleanliness could have been better.
Dining
7.0
The dining experience was a mix; while the breakfast made up for a previous night of limited food, the overall food quality was average. The value and variety of options were good, but knowing about kids eating free beforehand would have been helpful.
Facilities
8.0
The hotel had spa facilities and a good breakfast. However, the distance from the entrance to the spa was a downside, especially for guests with mobility issues.
friendly staff
difficult to bring luggage
Maria
United Kingdom, April  2024
7.0/10

My stay at the hotel was an overall pleasant experience. The rooms were clean and spacious with convenient amenities, but there were issues with cleanliness in the service. The location was great for exploring the area and dining options, although some aspects could be improved. The dining experience provided a decent selection, and the facilities were satisfactory.

Rooms
8.0
I found my room to be clean and spacious, perfect for relaxing during my stay. The bath with an overhead shower was a nice touch.
Service
6.0
While the staff worked hard and were helpful, there were some lapses in keeping the room clean and organized, which was a little disappointing.
Location
7.0
The hotel's location on the busy A22 London Road was convenient for accessing Gatwick airport and nearby dining options, enhancing my overall experience.
Dining
7.0
The dining options provided a decent range, and I enjoyed the hot English breakfast despite some minor issues.
Facilities
7.0
The facilities at the hotel met my basic needs, with everything I needed for a comfortable stay.
Sarah
United Kingdom, March  2024
6.6/10

The hotel room was great and comfortable, especially the beds, and having efficient air conditioning in this hot weather was a real bonus. However, it lacked robes and slippers as described and made quite a bit of noise. Overall, it was an average room with basic facilities and no view or sofa.

Rooms
7.0
The room was comfortable, especially the beds, and the air conditioning worked well. However, the lack of robes and slippers was disappointing, and there were some loud noises.
Service
7.0
The staff were attentive and helpful, but there were moments of confrontation that seemed unprofessional. More training might be beneficial for better service.
Location
6.0
The hotel location was convenient for my needs, but it wasn't well-prepared for guests in some areas. Not busy, but could benefit from having a water dispenser near the pool.
Dining
6.0
The dining experience had good quality food overall, but the vegetarian options were limited and overpriced. Some meals were disappointing in portion size and temperature.
Facilities
7.0
The facilities were sufficient but could use some improvements for the price paid.
Comfortable Beds
Lack of Robes
Gareth
United Kingdom, October  2023
7.4/10

The hotel room was a decent size with a courtyard view, comfortable, and clean. It was excellent value for money, and having a balcony was a nice touch, although a small table and chairs would have enhanced it even more.

Rooms
8.0
The room was spacious and clean, although lacking in ordinary tea bags and needed vacuuming.
Service
7.0
The staff tried to refuse storing my medication but eventually accommodated us. There were some delays in service but all staff were dressed in uniforms.
Location
5.0
The location was a bit untidy and cramped and had some hygiene issues with black mold. However, the restaurant offered a good quality self-service option.
Dining
9.0
The dining experience was top-notch in the Grand Ballroom, offering a variety including freshly made eggs and omelettes.
Facilities
8.0
The facilities met the needs and were well-maintained for a comfortable stay.
Jonathan
United Kingdom, July  2023
8.0/10

Our stay was mostly pleasant with comfortable rooms, friendly staff, and a great location near places we wanted to visit. However, the noise from a wedding group disrupted our rest, and some cleanliness issues were noted in the shower area. The dining experience was excellent, and facilities were enjoyable.

Rooms
7.0
The rooms were comfortable, but noise from a wedding group disrupted our rest.
Service
9.0
The staff was professional and accommodating, addressing issues promptly.
Location
8.0
The hotel's location was great for us, near places we wanted to visit, but some cleanliness issues were noted in specific areas.
Dining
8.0
The dining experience was excellent and almost made up for other inconveniences.
Facilities
8.0
The facilities were good overall, offering a range of amenities and services.
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Check-in
04Dec2024Select date
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Rooms and Guests2 Guest, 1 Room